Rupert Reynolds in Elk: "@_thegeoff @lo_fye @jalefkowit Add ..."

You can win customers for life in 2025 simply by doing things that 40 years ago would have been considered basic professionalism

Provide what you promised. Reply to inquiries. Charge an amount commensurate with the value you provide. Treat each customer like the valid, intelligent, worthy human being that they are. Keep in mind that customers’ time and money are limited. Wacky ideas!

@lo_fye @jalefkowit Have a phone number. Bonus points if it is answered. Ultra bonus point if the person answering works for the company...

@_thegeoff @lo_fye @jalefkowit

Add "person answering has the ability to fix things" and you could be talking about @aaisp !

August 5, 2025 at 10:23:21 PM

@RupertReynolds @lo_fye @jalefkowit @aaisp

xkcd as always...

https://xkcd.com/806/

@_thegeoff @RupertReynolds @lo_fye @jalefkowit @aaisp

LMAO

Replying to someone

@_thegeoff @RupertReynolds @lo_fye @jalefkowit @aaisp

In the 2000s I used an ISP that had a basic networking literacy questionnaire before you could get to the sign-up page. It wasn't hard but I'm sure it weeded out the support leeches.

EVERY SINGLE PERSON that worked there was clueful, even the receptionist. The tech in the cartoon above reminded me of her. The company was bought out by a normal ISP and fell back into mediocrity.

@fratermus @_thegeoff @RupertReynolds @lo_fye @jalefkowit

Very tempting.

--
^RevK