@briansuda@mastodon.social
Master Informatician located in Reykjavík, Iceland.
wonders if it's just him, or if everyone can smell the BS they get from the online Chat Help desk?
"Thanks, we’ll look into this” or “That’s a good question, we’ll add it to our list” or “Your request is important” or “We’re sorry to hear that”
Just admit: We’re are aware of the problem… we have/don’t have a plan to fix it by X (or not fix it at all).
When front-line staff have no idea, they stall or lie. It doesn’t really help anyone.
Rant over (for now)
Elk is a nimble Mastodon web client. You can login to your Mastodon account and use it to interact with the fediverse.
Expect some bugs and missing features here and there. Elk is Open Source and we're actively improving it as a community project. Join us and let's build it together!
If you'd like to report a bug, help us testing, give feedback, or contribute, reach out to us on GitHub and get involved.
To boost development, you can sponsor the Team through GitHub Sponsors. We hope you enjoy Elk!
